"Dear Taxicode – I paid for and was confirmed a booking in a VW Caravelle. The vehicle provided was a Toyota Avenza compact hatchback. This means I paid for a large vehicle that was not supplied. I could have booked the Toyota for about 30 pounds less. Please reimburse my credit card the difference between the cost of the vehicle class provided and the vehicle class I paid for."
"Our driver was there waiting for us, we had communication from him to let us know which car we were getting into and told us where he'd be waiting for us inside the airport. Very smart looking driver and the car was beautiful, very clean. Journey home was safe. Would definitely recommend and use again. "