"I use your service to take my elderly Mother home from London to Deal in Kent, your drivers have always been polite and friendly and take good care of Mum, I cannot afford the top range cars , but the basic range are more than suitable and clean and tidy, we will be using you again"
"I was met at in the Terminal Car park, but instructions were very clear of where to meet. My flight was delayed and was showing that we were in the air, when we weren't so that was not the fault of the driver or your company. As soon as I landed I was given swift and clear instructions for pick up."